WCO Single Window Compendium

Author/Source: World Customs Organisation (WCO)

Year of adopting/publication: 2011

Link to the document on the internet: The full text of the Compendium is available on the WCO website discussing SIngle Window guidelines:
Volume 1
Volume 2

Purpose: To support capacity building efforts efforts in the context of Single Window planning and implementation projects.

Summary: The focus of the Compendium is on ‘knowhow’ of the development of Single Window Environement. It provides practical knowledge of ‘how to get it done’. The compendium consists of two volumes. Volume 1 called Executive Guide, deals with aspects of Single Window that are of concern to senior management. This covers an introduction to the Single Window concept, and discussion of the Single Window in the context of Border Management and Customs Modernization, and a practical part on policy planning, designing of structures and services, addressing legal and human resource issues.
Volume 2, called the Professional practice guide, is a collection of tools and techniques to support technical experts working on projects to establish a Single Window.

The chapters of the Compendium are organized according to the three distinct phases involved in the development of a Single Window environment phases:

I. Incubation & Strategic Planning phase,
II. Establishment & Consolidation phase and
III. Development, Implementation, Evaluation & Feedback phase

The Compendium is complementary to other WCO instruments including the WCO repository on Single Window implementations, WCO Capacity Building Compendium, the WCO Data Model, the WCO Compendium on Coordinate Border Management and the Kyoto IT Guidelines.

Pages that cite this Compendium:

Single Window Implementation